Shipping policy
Shipping Policy
Thank you for shopping with Floravisha. We are committed to delivering your jewelry safely and efficiently.
Order Processing
All orders are processed within 1–2 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
During high-volume periods or promotional events, processing times may be slightly longer.
Shipping Times
Estimated delivery times may vary depending on your location:
Netherlands: 3–5 business days
Europe (Other than Netherlands): 5–8 business days
Please note that delivery times are estimates and may vary due to customs processing, local courier delays, or peak shipping seasons.
Shipping Costs
🇳🇱 Netherlands
- Free shipping on orders over €30
- €3.99 shipping fee for orders under €30
🌍 Rest of Europe (excluding the Netherlands)
- Free shipping on orders over €50
- €6.99 shipping fee for orders under €50
From time to time, Floravisha may offer free shipping promotions, which will be clearly displayed on the website.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number so you can monitor your delivery.
Customs, Duties & Taxes
For international orders, customs duties, taxes, or import fees may apply depending on your country’s regulations. These charges are the responsibility of the customer.
Floravisha is not responsible for delays caused by customs authorities.
Incorrect Address
Please ensure your shipping address is correct before placing your order. Floravisha cannot be held responsible for packages delivered to an incorrect address provided by the customer.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us at customerservice@floravisha.com within 48 hours of delivery so we can assist you.